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Cookies Policy

This Cookies Policy explains how Dream Royale Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, the types that may be used, why they are used and the choices available to you. This policy should be read together with our Privacy Policy and Terms and Conditions. By continuing to use the website, you acknowledge that cookies may be placed on your device in accordance with your browser settings and the choices you make through any available cookie controls.

Dream Royale Casino holds a Curaçao Gaming Authority licence, reference number OGL/2024/1743/0960, and secures player data and payment transactions with TLS encryption.

1. What are cookies?

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies can help a website function correctly, improve security, remember preferences and provide information about how visitors use the website.

Some cookies are placed directly by Dream Royale Casino. Other cookies may be placed by service providers that support website functions, security, analytics, advertising or other online services. These third parties may process information collected through their technologies in accordance with their own privacy notices and policies.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The exact period can vary depending on the purpose of the cookie, the technology provider and your browser settings.

In addition to cookies, we may use related technologies such as pixels, tags, local storage and device information. These technologies may perform similar functions, including remembering settings, measuring activity and helping to protect the website. In this policy, we use the term cookies to refer to cookies and similar technologies unless a distinction is needed.

2. How we use cookies

The cookies used on the website may fall into several categories. A cookie can serve more than one purpose, and the categories or names shown in a cookie preference tool may change as the website and its supporting services develop.

Strictly necessary cookies

These cookies are needed for essential website functions. They may support account access, secure sessions, navigation, fraud prevention, responsible operation of the website and the delivery of requested services. Without these cookies, parts of the website may not work properly. Because they are necessary, they may remain active even when optional cookies are disabled, subject to applicable law and the controls available in your browser.

Preference and functionality cookies

These cookies remember choices you make, such as language, region, display settings or other preferences. They can make visits more convenient by reducing the need to enter the same information repeatedly. Disabling them may mean that some preferences are not saved and that certain features need to be selected again.

Analytics and performance cookies

These cookies help us understand how visitors use the website, including which pages are viewed, how visitors move through the site and whether users encounter errors. The information may be used in aggregated or otherwise permitted form to assess performance, improve content, identify technical issues and make the website easier to use. Analytics information may be combined with other information where permitted.

Security and fraud-prevention technologies

Cookies and related technologies may be used to help identify unusual activity, protect accounts, reduce abuse and support the integrity of transactions and online services. These technologies can assist with detecting automated activity, suspicious behaviour or attempts to misuse the website. They are part of broader security measures and do not remove the need for users to protect their login details.

Advertising and marketing cookies

Where used and where permitted, advertising or marketing cookies may help measure campaigns, understand interactions with promotional content and present information that may be more relevant to a visitor. They may also help limit repeated advertising or measure whether content has been viewed. These cookies may be set by us or by approved third parties. We do not use cookies to replace legal age, identity or account checks.

3. Information collected through cookies

Depending on the type of cookie and your settings, information collected may include an online identifier, device type, browser type, operating system, approximate location, language preference, pages visited, links selected, visit times, session information and technical details about how the website is used. Information collected through cookies may also include whether a page or message was displayed or interacted with.

Cookies generally do not contain information such as your full password. However, information collected through cookies may be linked with account or device information where this is necessary for security, account management, website operation, analytics or other lawful purposes. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

We may use information from cookies to operate the website, maintain security, remember settings, understand website performance, investigate technical problems, support responsible gambling features and improve the services offered. We may also use it to comply with legal obligations, enforce our terms, prevent fraud and protect our rights, users and business.

Third-party services may collect information through their own cookies or technologies when they provide functions on the website. Their use of information is governed by their own terms and privacy policies. We encourage you to review those policies where relevant. We take reasonable steps to select and manage service providers, but third-party technologies may change over time.

5. Changes and questions about this policy

We may update this Cookies Policy when our website, services, technology, legal obligations or cookie practices change. The latest version will be published on this page, together with an updated effective date where appropriate. You should review this policy from time to time so that you understand how cookies are used and what choices are available.

If a significant change affects how personal information is collected or used, we may provide additional notice through the website or another suitable method. A change to this policy does not alter any rights or obligations that cannot lawfully be changed.

For questions about cookies, privacy or your available choices, please use the contact or support options displayed on the Dream Royale Casino website. Do not send sensitive account information, passwords or payment details through an unsecured message. We may need to verify your identity before responding to requests concerning personal information or account activity.

If you do not agree to the use of optional cookies, you can reject them through the available preference controls or adjust your browser settings. You may still be able to access some parts of the website, but certain functions, preferences or services may be limited.